The Catholic University of America

The Communications Coordinator is responsible for systematic cross-platform deployment of our content, ensuring that every piece of content achieves maximum reach across web, social, email, and print channels.

With a perspective spanning all departments, the Coordinator oversees the publication schedules for all communications across all channels, including all internal communications, emergency and crisis communications, and the announcement of major campaigns or initiatives.

The Coordinator directs the day-to-day operations of University Communications, and sets procedures and protocols for content planning, scheduling and publication.

The successful Strategic Communications Coordinator will contribute to enrollment growth, increase awareness of the University in the Washington, D.C. area and surrounding community, amplify the University brand, and will elevate Catholic University’s position as a Catholic global research University and premier NCAA Division III sports program.

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: 100,000-105,000.

• Oversee the planning for the communication of all major announcements and University initiatives. Develop and implement communications strategies that highlight the University’s progress and achievements.
• Oversee positive internal communications that keep all staff members up-to-date and promote an integrated and collaborative environment. Oversee weekly publication of staff and faculty newsletter.
• Serve as the crisis and emergency communication manager. Working with the communications team, ensure the communication functions of the University’s Emergency Management plan is implemented in disasters or other emergency matters.
• Provide weekly reporting on media hits for publication in newsletter communications. In collaboration with the leadership team of University Communications, prepare and present reports to the Board of Trustees, University leadership, the Faculty Senate, and Staff Council.
• Oversee the daily workflow of the department. Provide constructive and timely performance evaluations.
• Serve as a senior writer that supports executive-level projects that support the Division and the University.

• Bachelor’s Degree in marketing, journalism, communications, or a related field.

• At least five (5) years’ experience in marketing or communications. Higher education experience is highly desirable.

• Demonstrable skills and experience in the following areas:

  • Exceptional knowledge of current digital and integrated communications and marketing tools and tactics, and trends
  • Understanding of how to implement and integrate digital marketing channels including SEO/SEM, emails/CRM platforms, web content management, analytics
  • Experience using web content management systems (CMS)
  • Experience using Google Workspace applications
  • Understanding of project management; demonstrated ability to manage multiple workflows at once
• Must demonstrate an ability to communicate and report out on a wide range of issues to a wide array of stakeholders in a timely manner.
• Excellent judgment and editorial decision making is a vital indicator of success.
• Demonstrated ability to foster key relationships with individuals both within the University and without.
  
• Good written communication skills: Ability to express information effectively, and to create, compose, and edit written materials.
  
• Analytical skills: Demonstrated ability to analyze and synthesize data and glean actionable insights that inform strategy.
  
• Organizational skills: Ability to organize work, coordinate with team members to accomplish goals, and ensure progress is made on assigned tasks.
• Learning skills: Ability to learn and adopt new ideas and technologies.
  
• Technology awareness: Knowledge of developments and new applications of Internet technologies.
  
• Teamwork skills: Ability to work effectively in teams.