Reporting to the Director of Events and Conference Services, the Assistant Director of Operations will have primary responsibility for the Student University Center operations and building management and event support to include the supervision of the front desk student staff as well as other students working on projects. Duties include liaison functions with the dining services operation. The Student University Center serves as the hub of campus and includes study spaces, a food court, restaurant, post office, bookstore, convenience store, offices, large and small meeting rooms, and an outdoor patio seating area. Working with other professional staff in the department, the Assistant Director of Operations is responsible for providing complex professional event and operations services to university students, faculty, staff, and external clients.
The Assistant Director is responsible for supervising some student staff, procedure development, building maintenance, student staff hiring, training, evaluation and termination, and large-scale university event planning and services. The Assistant Director may also advise clients (primarily internal but some external), recommending the appropriate equipment/staffing for events and coordinating the delivery of high quality event support, as well as overseeing, supporting, and maintaining social media outlets related to the Student Center.
Bachelor's degree and one to two (1-2) years related professional experience in a college or university, non-profit organization or other program related entity. Graduate assistant experience may be considered. Supervisory experience and knowledge of student unions, conference services, and/or meeting planning strongly preferred. Involvement in National Association of Campus Activities (NACA), Association of College Unions International (ACUI), or other professional organizations and demonstrated desire for professional growth preferred.
Knowledge of and experience working with audiovisual equipment, including knowledge of and ability to manage video conferencing software (Zoom, Google Meet, etc.). Knowledge of and experience working with various scheduling, conference and event management software programs.
● Knowledge of Microsoft Office applications and ability to learn and use university scheduling software system (25 Live, IRIS Coordinator, Social Tables)
● Expected to engage in programs that support the mission of the Division of Student Affairs and contribute positively to the growth and development of students.
● A Sustained commitment to serve the needs of students.
Possession of current and valid U.S. driver’s license appropriate to the type of university vehicle and an acceptable Motor Vehicle Driving Record (MVR) as stipulated in the Vehicle Guidelines and Procedures Manual administered through the office of Environmental Health and Safety. Annual clearance of MVR check through the Office of Environmental Health and Safety.