The Catholic University of America

Reporting to the executive director of alumni engagement, the coordinator supports the executive director by providing clerical, organization, budgetary, and administrative services. This person is a key member of the team and interfaces with alumni, community members, and colleagues across campus on a daily basis. They are responsible for many services the office of alumni engagement provides to the greater community.

This role helps manage a list of daily tasks such as alumni updates, library card access, budget support, and many other important tasks that ensure the office is running smoothly.

• Serve as the primary representative to respond to all types of inquiries (phone, email, mail, in person, etc.)
• Work directly with Executive Director to develop operational and project budgets. Monitor expenditures and revenues for all office budgets, research and resolve any discrepancies. Prepare monthly budget reports.
• Manage procurement, cardinal financials/contracts, and budget administration. Proactively communicate with colleagues across the unit and the University to manage financial processes. Triage and escalate issues as necessary. Independently troubleshoots and triages issues
• Consult with alumni engagement team members in support of events including Cardinal Weekend, Legacy programming, and other national/regional events. Manage a small portfolio of independent assignments for some of the signature events and overall event support for alumni engagement activities.
• Support the executive director by preparing reports, statistics, and alumni details as needed.
• Compile statistics and metrics on alumni engagement activities. Manage the Event Impact Report.
• Manage certain activities and initiatives associated with the Alumni Board of Directors, including meeting planning, agenda creation in consult with executive director of alumni engagement, and prepare meeting minutes.
• Oversee tasks with certain alumni databases (AlumnIQ, Raisers Edge, etc.)
• Manage the alumni merchandise program
• Manage special projects and event fulfillment as determined by the executive director of alumni engagement.
• Regularly recruits and manages student workers to support the office and our events.
• Support the Division of University Advancement in achieving its strategic and fundraising goals, through positive and productive interaction and collaboration with all departmental staff, University liaisons, and external constituents.

Bachelor’s Degree required with one (1) year of fundraising, communications, and or administrative experience working in a nonprofit or higher education development setting. Work requires excellent problem solving and organizational skills; ability to handle multiple projects and consistently meet deadlines; excellent communication skills including in person, over the phone, and through written correspondence; a motivated individual with a desire to learn; the ability to work under pressure with minimal supervision; the willingness to work some evenings, weekend, and be flexible with hours as required by the position. Strong interpersonal skills, self-awareness and emotional intelligence. A high regard for confidentiality and sensitivity in dealing with volunteers, donors, and colleagues in a professional, complex environment.

Preferred Qualifications:

College/university advancement or development office experience; experience with Raiser’s Edge, experience with web design interface tools such as (iModules, AlumnIQ, WordPress, or similar), prior experience with board report preparation is also a plus.